Water Services quick links |
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The City of Kansas City, Mo., Water Services Department is an enterprise-fund department. The department maintains and operates the following three utilities for residential and business customers in Kansas City, Missouri.
- Water: treats the City’s drinking water. Manages the water transmission and distribution piping system.
- Stormwater: maintains the City's levee and stormwater systems. Manages rainwater and snowmelt to improve water quality and minimize flooding.
- Wastewater: manages the wastewater collection system. Treats the City’s wastewater.
Drinking water and wastewater services are funded entirely by user fees charged to customers based upon their use of the product or services. No general tax fund revenues are used. Stormwater services are funded by user fees and stormwater capital projects are partially funded by the Public Improvement Advisory Committee sales tax.
News/Updates
New rates take effect May 1 to address rising costs, infrastructure needs
Beginning May 1, Water Services customers will be charged new rates on their water usage and wastewater (sanitary sewer) services. On average most residential households will experience an increase in their combined (water, wastewater, and stormwater) bill of approximately nine dollars a month, or about 14 percent. The increase in rates was approved by the City Council to reflect rising costs, expanded investment in new facilities, the replacement of aging infrastructure and compliance with federal government mandates for upgrades to sewer systems.
The need for major infrastructure improvements was highlighted by the number of water main breaks experienced in 2011. Although all of the breaks have been repaired, it is important that the rest of the aging infrastructure be addressed to reduce the number of service interruptions.
Kansas City Water Services continues to provide a great value for both residential and wholesale customers. In fact, our water and sewer rates are comparable to other area providers. In addition, the quality of our drinking water has consistently received high marks from third parties.
Over the last several decades, water and wastewater rates have not kept pace with inflation. Water Services must address repairs and system replacements of aging infrastructure while at the same time implementing the Overflow Control Program which is estimated to cost $2.4 billion in 2008 dollars.
This year Water Services is undergoing a number of changes to increase the department’s efficiency and effectiveness including increasing the use of private contractors to address infrastructure breaks quickly. Water Services is also developing a new master plan identifying key water infrastructure needs and a number of accelerated maintenance programs are underway.
For more detailed information about rate increases or for a guide on how to read and understand your Water Services bill,
click here.
Information on Small Water Main Replacement Projects.
Maps of Small Water Main Replacement Projects.
Federal Court enters consent decree approving City's sewer Overflow Control PlanTo read the press release, click here.
To view the Consent Decree, click here.
To view the Complaint, click here.
For a schedule of Overflow Control Plan Capital Projects, click here.
You may view an overview of the Plan by clicking here or the entire Plan (approx. 350 pages) by clicking here.
